In discharging its mandate, TRAT shall be guided by the following five (5) core values to define its desired organisational culture:

i. Efficiency: Tribunal embraces effeciency in handling tax disputes by ensuring that the decisions are delivered on time for the benefit of both parties.

ii. Professionalism: Tribunal promotes professionalism in all areas in order to provide fair, reliable and independent judgment and ruling of tax disputes. As part of professionalism. Tribunal will embrace modern technology in its dispute handling mechanisms and processes.

iii. Equity: We treat our customers with fairness and respect based on open established criteria while striving to promote diversity and inclusion of all customer groups in our services.

iv. Transparency: Tribunal operates open door policy and upholds the spirit of opennesss and accountability by providing reliable and timely information to our stakeholders as well as transparent approach in mechanisms involving handling tax disputes.

v. Integrity: Tribunal upholds a highest level of honest, sincerity, fairness, loyal and prinicples in all dealings, interactions and treating all stakeholders with dignity and respect.